It generally takes us 3-5 working days to process your order once placed (Monday - Saturday). Once it is processed we will go ahead and ship out your order. Shipping times vary as we work with 3rd party logistics partners.
We ship to most locations in India (Bar a few zip-codes that we are trying to ship to as soon as we can).
We charge a flat rate of ₹200 for orders below ₹2990
We offer free shipping for orders above ₹2990.
We take the utmost care in packing your order. A lot of effort
goes into printing & Framing your art because of which we take even more care packing your order.
ROLLED ART :
All our rolled art are carefully rolled onto thin tissue papers. They are then wrapped in fine art butter paper to keep the art safe from harm. They are then placed in our branded Kraft tubes and packed securely for
The art is first printed and then carefully wrapped on framed by our talented frame team. Once framed, all corners of the art is then secured with protective
cardboard triangles. After which the art is wrapped in multiple layers of bubble wrap, securely covering every square inch of the art. It is then wrapped with a layer of butter paper and finally secured tightly in our shipping boxes.
Currently our production centers are located in Chennai, India. We are
working towards opening more centers all over India to make our products even easier to access for everyone.
All our Products are designed and manufactured with ♥ in India
Returns and exchanges
We start working on your art only after you make the order.
This is to make sure that your art is fresh. It is because of this that we cannot accept cancellations of your order.
But if you do decide to, Contact us within 2 hour of your purchase and we will cancel and refund the money back to you. (If you order outside business hours (11am-8pm) do not worry the 2 hours applies once business restarts again)
As mentioned before, all the art goes under production once you
make the order. A lot of care goes into making sure your order reaches you safely and securely. We also run personal quality tests for all the art before it leaves our Warehouse.
But if for some reason your art reaches you damaged or the wrong item was shipped to you. Please contact us within 48 hours of receiving your order and we will take it from there.
- You must contact us within 48 hours of receiving your product. All sales after the 48 hour window has passed are final.
- For the exchange to be processed, the product must be returned unused & in the same condition you received it in.
i) Please contact us via. Email to email@example.com with your order number & Exchange/return as your subject line.
ii) Please mention the reasons for return / exchange
iii) Please include photos of the product in question
On receiving your request we will go through it and if everything checks out we will initiate a refund/exchange as per your requirement.
Please note we will only accept returns on products that were
damaged during shipment / has a defect / if your received the wrong product. Any returns because of damage done by the buyer cannot be
- There is a Defect in the product.
- The wrong item was sent to you by mistake.
Great product and I will surely recommend to others.Burnt Orange Serengeti
Thank you Team Nook At You! The product is absolutely beautiful. The pre-order service that we received from Harish right after choosing the product was itself so impressive.Map Art - Powder Blue - Classic
My 3rd purchase from Nook at you and as always they deliver quality product.Claude Monet- Garden At Vétheuil
Loved it! It’s exactly as given in the picture and the quality is great!
I loved that they send you a whatsapp confirmation of your
map before actually shipping it! Looks great on my wall! 😊Custom Star Map - Starry Night
The product is top notch as usual, and the services at Nook are always extremely responsive and truly care for their customersMap Art - White - The Executive